Wed, 19 May 2010 14:0:30 | Services
sir,
when we make internet reservation, we are not able to make a through ticket. for example if i wan to go to jammu, i have to book two separate tickets from hyd to delhi and delhi to jammu. there by the customer has to pay more money by booking two separate tickets.the same ticket if i book in the counter i pay less becasue the ticket is issued on telescopic fare from hyd to o jammu and reservation is made in two partsfrom hyd to delhi and delhi to jammu. similarly when the computer and communication technology is improving leaps and bounds, it may not be difficult for the railways to introduce software in the system to faclitate booking of onward reservation also in one ticket with telescopic fare. further return journey ticket provision can also be made in one transaction. railways are requested to look into these facilities.
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